1. Planning, operation management, and control of railway station services.
2. Planning, management, and execution of all kinds of ticketing service.
3. Establishment, management, and maintenance of the ticket management system.
4. Usage, cleaning and maintenance planning, supervision, and control of carriages, stations and surroundings.
5. Rental, management, and maintenance of stations.
6. Planning review of train schedule planning, traffic control, traffic safety management, and traffic safety devices.
7. On-the-job training, supervision and assessment of station service personnel and medical examination, management, and control of train crew.
8. Development, execution and control of traffic operation regulations and related standard operating procedures.
9. Investigation and arrangement of traffic accidents, statistical analysis and reporting of traffic accidents.
10. Other matters related to railway services.